Refund Policy – Purlicious Brands
At Purlicious Brands, we want our customers to be fully satisfied with their purchases. If you are not completely happy with your order, you may request a refund according to the conditions outlined below. Our refund policy is designed to ensure fairness, transparency, and a smooth experience for all customers. Please review the terms carefully before requesting a refund. By placing an order on our website, you agree to the policies listed on this page.
Refund Policy Guidelines
- Refund requests must be made within 7 days of receiving the product.
- Products must be unused, unopened, and in original packaging to be eligible for a refund.
- Proof of purchase or order confirmation is required for all refund requests.
- Refunds will be processed after inspection and approval of the returned item.
- Shipping charges are non-refundable, unless the product received is damaged or incorrect.
- Refunds will be issued to the original payment method used during purchase.
- Processing time for approved refunds may take 5–10 business days depending on the payment provider.
PLEASE NOTE: Please ensure that the product is returned in its original condition and packaging. Refund requests that do not meet the eligibility criteria may be declined. Purlicious Brands reserves the right to update or modify this refund policy at any time.