Return Policy – Purlicious Brands
At Purlicious Brands, customer satisfaction is our top priority. We aim to deliver products that meet high quality standards and customer expectations. If for any reason you are not satisfied with your purchase, you may request a return according to the terms outlined below. Our return process is designed to be simple and transparent for all customers. Please read the following policy carefully before initiating a return request. By placing an order on our website, you agree to comply with the return terms and conditions of Purlicious Brands.
PLEASE NOTE: By using the Purlicious Brands website, you agree to follow our Terms and Conditions. We reserve the right to update or change these terms at any time without prior notice. Continued use of the website indicates your acceptance of these terms.
Return Policy Guidelines
- Return requests must be submitted within 7 days of delivery.
- Items must be unused, unwashed, and in their original condition with all packaging.
- Original invoice or order confirmation is required to process any return.
- Products that are damaged, used, or altered may not be accepted for return.
- Return shipping charges may apply, unless the product is defective or incorrect.
- Once the returned item is received and inspected, we will approve the return and process a replacement or refund.
- Items purchased during special sales or promotional offers may not be eligible for return unless defective.
Return Process
To initiate a return, customers must contact our support team with their order details and reason for return. After reviewing the request, our team will provide instructions for returning the item. Please ensure that the product is securely packed to avoid any damage during transit. Once the returned product reaches our warehouse and passes inspection, the refund or replacement process will begin.